Strategic Account Growth Lead

Rakuten Americas; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Rakuten International in London is seeking a Senior Account Manager to strategically oversee and grow client programs, ensuring strong performance and relationships. You will mentor junior team members and act as a subject matter expert for Rakuten Marketing's systems.

The role requires a solution-oriented mindset, clear communication, and the ability to manage complex client needs. You will drive revenue growth, aim for 100% client retention, and contribute to cross-functional initiatives

Qualifications

• 6+ years in digital marketing with client service experience.
• BA in Marketing preferred; master's degree optional.

Responsibilities

• Oversee account programs by developing and strategizing execution plan for clients.
• Be able to execute on all account developments and manage health of the programs.
• Mentor junior team members and contribute to department initiatives.
• Review program performance with clients and set strategic goals.

Skills

Client service

Communication

Negotiation

Relationship management

Analytical skills

Education

Bachelor's degree in Marketing

Master's degree

Tools

Excel

PowerPoint

Job description

Rakuten International in London is seeking a Senior Account Manager to strategically oversee and grow client programs, ensuring strong performance and relationships. You will mentor junior team members and act as a subject matter expert for Rakuten Marketing's systems.

The role requires a solution-oriented mindset, clear communication, and the ability to manage complex client needs. You will drive revenue growth, aim for 100% client retention, and contribute to cross-functional initiatives