Strategic Account Director - Education Growth

Hybrid; West of England; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Wellbeing allowance

Annual learning hours allowance

Festive time off

Free weekly breakfast deliveries

Secure bike storage & showers

Job summary

Hybrid, a leading education-focused marketing agency, is seeking an Account Director in Bristol with hybrid working. You will lead strategic partnership accounts, drive retention and growth, and manage a team of Senior and Account Managers across Paid Media, Tech, Creative and Research.

You’ll report to the Group Account Director and shape long-term client strategy while collaborating with specialist teams to deliver innovative, full-service solutions for UK education brands.

Qualifications

• 5+ years experience managing and growing key client accounts in a digital media or agency setting.
• Strong Paid Media experience across PPC, paid social and related channels.
• Proven ability to build trusted relationships with senior clients and drive retention and growth.
• Experience leading and developing account teams with a coaching style.
• Strategic and commercial thinking to translate client objectives into digital solutions.
• Excellent communication and stakeholder management for senior client conversations.
• Interest in innovation, emerging technologies and AI to improve outcomes.

Responsibilities

• Lead and grow Hybrid’s key Strategic Partnership accounts with trusted relationships.
• Mentor and develop a team of Senior Account Managers and Account Managers.
• Act as strategic advisor, delivering full-service Paid Media, Tech, Creative and Research solutions.
• Collaborate with leadership to drive retention, growth and operational excellence.
• Champion high-quality campaign delivery using market insight and testing.
• Own client escalations with clear action plans and fast resolutions.
• Drive cross-office collaboration and improve processes and reporting.
• Contribute thought leadership to senior client conversations and strategy.

Skills

Account management

Paid Media

Senior relationship building

Team leadership

Strategic thinking

Communication

Innovation & AI interest

Education

Degree educated

Job description

Hybrid, a leading education-focused marketing agency, is seeking an Account Director in Bristol with hybrid working. You will lead strategic partnership accounts, drive retention and growth, and manage a team of Senior and Account Managers across Paid Media, Tech, Creative and Research.

You’ll report to the Group Account Director and shape long-term client strategy while collaborating with specialist teams to deliver innovative, full-service solutions for UK education brands.