Strategic Account Director

Integer, LLC; London; On-site; GBP 60,000 - 100,000; Full time

Job description

Kharon is seeking a full-time, London-based Strategic Account Director. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after complete onboarding.

Responsibilities:

• Manage international and Tier 1 banking accounts and develop comprehensive strategies that encompass new business development, resource allocation, and revenue forecasting.
• Develop and implement strategic initiatives designed to enhance sales performance, secure customer loyalty, and attain or exceed revenue objectives.
• Maintain an in-depth understanding of Kharon’s platform, its full range of features, advantages, and services, while cultivating key relationships and monitoring competitive risks.
• Sustain comprehensive knowledge of each client's organization and operational procedures to adeptly guide them toward the most suitable solutions.
• Act as the principal conduit between clients and Kharon's diverse business divisions, guaranteeing unparalleled service and solutions.
• Streamline and supervise the management of complex client engagements, including post-sale integration and product deployment, swift invoicing, and prompt renewals.
• Develop and execute strategic account plans that capture client goals, organizational structures, and retention/growth strategies.

Qualifications:

• A Bachelor’s degree, preferably in Business, International Relations, Political Science, or a related field.
• A robust academic or professional exposure to global security, international relations, financial crime, compliance, or regulatory environments. Banking sector risk management experience strongly preferred.
• A foundational understanding of compliance frameworks such as anti-money laundering, financial crime and illicit financing, sanctions regimes, and environmental, social and governance standards.
• 5+ years experience selling into, or working within, banking and financial services markets and demonstrated track record in managing these major global accounts.
• Strong understanding of B2B solution selling and experience managing the full post-sale lifecycle, including onboarding, renewal, and upsell processes.
• Deep familiarity with platform-based or data-driven products, with the ability to explain technical features and competitive advantages to clients.
• Proven track record of owning account strategy, new business development, client retention, and revenue growth.
• Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders across global institutions.
• Willingness to travel up to 25% annually.

Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.

Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.

When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Strategic Account Director to join us as we work to shape the way businesses perceive and navigate global risks.

As a pivotal member of our team reporting to the VP of Customer Success, you'll be entrusted with achieving Kharon’s monthly and annual revenue benchmarks for our premier Tier 1 accounts. Your role is critical, involving the creation and meticulous execution of strategic plans tailored to these key accounts, with a sharp focus on amplifying sales and securing customer loyalty. In this dynamic environment, your ability to foster robust relationships at all levels will be invaluable. You'll act as the vital bridge between our esteemed clients and various internal divisions of Kharon, guaranteeing nothing less than first-class service and solutions.

If interested in pursuing this position, please visit www.kharon.com to apply.

Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.