Strategic Account Director

Phenom; Greater London; On-site; GBP 110,000 - 155,000; Full time

Benefits offered by this job

Health and wellness benefits

Flexible hours

Generous vacation time

Career development opportunities

Perks in every location

Job summary

Phenom is seeking a Strategic Account Director to cultivate and manage key enterprise relationships across Europe, the Middle East, and Africa from our London area office. You will drive account strategy, close high-value deals, and lead cross-functional teams to deliver customer outcomes.

With 5+ years in SaaS B2B sales/account management, you excel at growing multinational accounts and retaining clients. This role requires regular onsite attendance in London; sponsorship is not provided for

Qualifications

• 5+ years of successful Account Management/Sales with SaaS B2B solutions.
• Experience selling HR/Talent Management/Talent Acquisition solutions.
• Proven B2B SaaS Account Management experience selling into global, multinational Enterprise Accounts.
• Demonstrated success with growth and retention of customers.
• Curiosity and ability to dive deeper to enhance customer intimacy.
• Fluent in English; additional languages are a plus.

Responsibilities

• Develop and maintain relationships with key accounts across EMEA.
• Identify and develop new business opportunities.
• Negotiate and close deals.
• Develop and execute sales strategies.
• Monitor and report on sales performance.
• Provide customer service and support.
• Develop and maintain a thorough understanding of Phenom's products and services.
• Stay up-to-date on industry trends and developments.

Skills

Account management

Sales

SaaS

B2B SaaS

English fluency

Job description

Job Requirements

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

The Strategic Account Director will be responsible for developing and managing relationships with key accounts in EMEA. The ideal candidate will have a proven track record of success in sales and account management, with a focus on developing and maintaining relationships with key accounts.

What You'll Do

• Develop and maintain relationships with key accounts across EMEA
• Identify and develop new business opportunities
• Negotiate and close deals
• Develop and execute sales strategies
• Monitor and report on sales performance
• Provide customer service and support
• Develop and maintain a thorough understanding of the company's products and services
• Stay up-to-date on industry trends and developments

What You've Done

• 5+ years of successful Account Management/ Sales with SaaS B2B solutions
• Industry experience selling HR/ Talent Management/ Talent Acquisition solutions or related technologies
• Proven B2B SaaS Account Management experience selling into global, multinational Enterprise Accounts
• Demonstrated success with growth and retention of customers
• Curiosity, the ability to dive deeper and ask questions to enhance customer intimacy
• Excellent analytical skills and ability to quickly grasp and explain technical and business concepts
• Fluent in English (additional languages are a plus)
• This role requires regular onsite attendance for candidates who would be based in or near the London office (within 80km), in accordance with our office attendance policy. If based in Germany, the role is remote.
• Applicants for this role must be currently authorized to work in the country hired. At this time, we are not accepting applicants who require sponsorship, whether now or in the future.

Benefits

• Health and wellness benefits/programs to support holistic employee health
• Flexible hours and working schedules, as well as parental leave for new parents
• Generous vacation policies & holiday time off
• Growing organization with career pathing and development opportunities
• Tons of perks and extras in every location for all Phenoms!

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!