Stores Supervisor

RS UK & Ireland; Coleshill CP, West Bromwich; On-site; GBP 29,000 - 36,000; Full time

Job summary

RS Integrated Supply in the United Kingdom is seeking a Stores Supervisor to lead the on-site RS Integrated Supply team at JLR Castle Bromwich and JLR BAC Hams Hall Coleshill. You will drive daily stores operations, ensure a high level of customer service to our client’s Manufacturing Services Operation, and deliver improvements across our site portfolio.

You will manage a team, oversee stock movements, ensure ISO 9002 and customer systems compliance, and lead continuous improvement projects.

Qualifications

• Experience leading a team in a fast-paced stores environment.
• Ability to manage store operations to meet KPIs and safety standards.
• Experience in continuous improvement projects within site operations.

Responsibilities

• Team Management – motivating and leading your team, with regular 121 reviews.
• Stores Management – ensure high standard of store operations and safety.
• Continuous Improvement – contribute to site improvement projects including relocation, labeling and stock checks.
• Systems – enter daily transactions and stock movements; follow ISO 9002 and customer systems.
• Customer Service – deliver improvements in service and exceed client expectations.
• Interpersonal Skills – maintain professional relationships and hold regular stakeholder meetings.
• Flexibility & Resource – adapt to changing demands and support other RS locations.
• Health and Safety – ensure HS regulations are followed and safety training completed.
• Supplier interaction – engage suppliers on discounts and improvements.
• OPEX – support audits and maintain Gold Standard.
• SSL and Empty Bin reviews.

Skills

Team management

Stores management

Continuous improvement

Interpersonal skills

Communication

Problem-solving

Attention to detail

Customer service

IT skills

Tools

SAP

Job description

Location - JLR Castle Bromwich & JLR BAC Hams Hall Coleshill.

Working days/hours – Monday-Friday, 40 hours per week.

As the Stores Supervisor, you will manage the onsite RS Integrated Supply team through the day to day running of the stores. To deliver a high level of customer service within the Customer’s site that supports their Manufacturing Services Operation and meets our contractual obligations.

You will continue to build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills.

What you will be doing:

• Team Management – Motivating and leading your team successfully, whilst ensuring the ongoing development of individual team members. Carrying out regular 121 reviews to assess individual’s performance against the RS Integrated Supply Values providing feedback that ensures continuous development.
• Stores Management – Support your team in the day to day running of the store’s operation ensure the stores is managed and maintained to a high standard, so it meets the relevant performance indicators as defined by the business. Maintaining a clean, tidy, and safe working environment that reflects our professional image.
• Continuous Improvement – Continue site improvement projects including a relocation, labelling and stock checking project to ensure we are offering the highest standard to the client.
• Systems – Data entry of all daily transactions and stock movements onto relevant systems. Ensure all stores systems and procedures are followed. Understanding the importance of the requirements of ISO 9002 and ensuring that all the required internal/Customer’s systems are followed in accordance with the scope of supply.
• Customer Service – Delivering continuous improvement in service to achieve customer satisfaction through the implementation of added value initiatives and exceeding customer expectations.
• Interpersonal Skills – Communicating with customers and colleagues in a way that achieves results whilst maintaining professional relationships. Regular review meetings with key stakeholders at the site.
• Flexibility & Resource –Be adaptable to the changing demands of the business and operational needs in delivering the companies contractual obligations to the customer across all disciplines/ locations. When necessary, help, manage, and support other operations/location within the Electrocomponents Group.
• Health and Safety – Complying with all the necessary Health and Safety Regulations within the workplace and escape any H&S issues to the nominated contact within the customer site and at the Head Office, ensure yourself and your team have completed monthly Safety hub training modules within the set timeframe.
• Supplier interaction – Supplier visits, discussing new/ improved discounts etc.
• OPEX – Internal Audit is a huge part of the job and ensuring that you are following the correct processes to be in the best position to prepare for the OPEX (Hold or maintain a Gold Standard award).
• SSL and Empty Bin reviews.

What do I need to be successful?

• Delivery of excellent Client experience and satisfaction.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Exceptional customer service skills.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent IT skills (SAP experience desirable but not essential).
• Strong organisational skills.

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.