Stores Operative

Sodexo; Macclesfield; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Career development

Employee benefits package

Sodexo UK & Irelands enhanced benefits

Job summary

Sodexo in Macclesfield is seeking a Stores Operative on a part-time basis to support daily onsite operations. You will manage receipt, distribution and stock control of garments and work closely with customers and remote teams to keep services running smoothly.

This hands-on role requires a proactive, customer-focused approach, strong organisational skills and reliability. A full driving licence is required, and you will benefit from Sodexo's employee package and career development opportunities.

Qualifications

• Previous experience in a customer service or facilities environment.
• Experience delivering services to corporate sites.
• Good understanding of GMP/COSHH is desirable.

Responsibilities

• Receive, distribute and monitor garment stock to meet customer requirements.
• Liaise with customers, remote staff and internal teams to meet SLAs.
• Provide professional and responsive customer service at all times.
• Log faults and follow through to resolution.
• Support holiday and sickness cover as needed.
• Attend team meetings and training sessions.
• Follow Health & Safety, GMP, GLP and COSHH requirements.
• Identify opportunities to improve services and customer experience.
• Communicate clearly with customers and colleagues.

Skills

Customer service

Communication skills

Time management

Teamwork

IT systems

Job description

• Part time
• 17.5 hours per week
• Monday-Friday - 13:30-17:30
• £13.45 per hour
• Please note a full valid driving license is required
• Opportunities for career development
• Plus our Sodexo employee benefits package

Stores Operative

Macclesfield, SK10 2NA

Operational excellence begins with you.

At Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.

As a Stores Operative with Sodexo, you'll enhance the services of our vibrant corporate site, offering a helping hand to ensure flawless facilities operations and keep things running smoothly.

We are looking for a proactive and customer-focused Stores Operative to join our team at the Macclesfield site.

This is a hands-on role supporting the day-to-day delivery of onsite services, with a particular focus on the receipt, distribution and stock control of sterile and non-sterile garments. You will work closely with customers, remote teams and colleagues to ensure a high-quality, reliable service.

What you'll do:

• Receive, distribute and monitor sterile and non-sterile garment stock to meet customer requirements.
• Liaise with customers, remote staff and internal teams to ensure service levels and KPIs are achieved.
• Provide a professional and responsive customer service at all times.
• Log faults, issues and concerns promptly and ensure they are followed through to resolution.
• Support the team with holiday and sickness cover when required.
• Attend team meetings, briefings and training as required.
• Follow all Health & Safety, GMP, GLP and COSHH requirements.
• Identify opportunities to improve services and the customer experience.
• Work with supervisors, team leaders and customers to identify and resolve challenges.
• Contribute to continuous improvement and suggest new ideas, processes and services.
• Maintain clear, professional and timely communication with customers and colleagues.

What you'll bring:

• Customer-focused with excellent interpersonal and communication skills.
• Organised with strong time management and prioritisation skills.
• Able to work independently and use their own initiative.
• Proactive, flexible and comfortable working in a hands-on environment.
• Reliable, trustworthy and resilient.
• Able to multitask while maintaining excellent attention to detail.
• Confident using IT systems.
• Comfortable receiving and responding to customer feedback professionally.
• Committed to delivering a consistently high standard of service.
• Able to work effectively as part of a team.
• A full driving licence holder.

Experience and Knowledge

Ideally, you will have:

• Previous experience in a customer service, onsite services, facilities or similar environment.
• Experience working in a professional or corporate environment.
• Experience managing individual customer requirements while meeting agreed service levels.
• Good understanding or awareness of GMP and COSHH.
• Experience within a mailroom, reprographics, hospitality or similar service environment is desirable.
• Experience working within a multi-skilled team and delivering services to high-profile or blue-chip organisations is desirable.
• Relevant training, qualifications or experience to meet legislative and statutory requirements.

Why Sodexo?:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Work with the best in the business.