STORES COUNTER OPERATIVE

M-Sport Limited; Cockermouth; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life assurance

Flexible working day

Company pension scheme

Discounted gym membership

Discount reward scheme

Cycle to work scheme

Company healthcare plan

Long service awards

Employee assistance programme

Job summary

M-Sport UK is seeking a Stores Counter Operative at the Dovenby Hall headquarters to support the busy Stores Department. You will work closely with technicians, stock controllers and warehouse staff to manage day-to-day parts supply for production.

The role requires automotive parts knowledge, accurate parts identification, excellent organisation and strong IT skills, including Microsoft Office. A customer-focused, proactive team player who works well under pressure will thrive here.

Qualifications

• Automotive knowledge of vehicle components and parts.
• Ability to identify and differentiate parts using numbers and catalogues.
• Excellent written and verbal communication with colleagues and suppliers.
• Strong organisational skills and accuracy when identifying, picking and recording parts.
• Strong administration ability with accurate records and documentation.
• Good working knowledge of Microsoft Office applications, especially Excel, Outlook and Word.
• Ability to prioritise workloads and meet deadlines in a busy environment.
• Customer-focused service to internal departments.
• Problem-solving and effective communication throughout processes.
• Teamwork across multiple departments and independence when required.

Responsibilities

• Counter Service: serve the Stores Counter and issue/receive parts and build kits.
• Parts Identification: identify components using part numbers and catalogs.
• Parts Supply: ensure technicians have correct parts to meet deadlines.
• Stock Control: maintain accurate stock records of issued/received items.
• Parts Management: organise stock to be accessible and highlight low stock.
• Stock Check: perform regular stock checks and investigate discrepancies.
• Parts Documentation: keep accurate parts records and related information.

Skills

Automotive knowledge

Parts identification

Communication skills

Organisation

Attention to detail

Administration

IT literacy

Time management

Customer service

Problem solving

Teamwork

Microsoft Office

Excel

Outlook

Word

Tools

Microsoft Office

Excel

Outlook

Word

Stock management/ERP systems

Job description

Operating at the highest levels of international motorsport, M-Sport UK delivers programmes across the FIA World Rally Championship, Rally Raid, and a variety of global customer racing activities. We are looking to recruit a highly organised and proactive Stores Counter Operative to our busy Stores Department team at the Dovenby Hall headquarters.

This is an exciting opportunity for someone with a background in motor trade parts, automotive parts or a similar environment to bring their knowledge into the fast-paced world of international motorsport. Working closely with technicians, stock controllers and other warehouse personnel, you will be responsible for managing the day-to-day supply and control of parts and materials required for production.

The role responsibilities include:

• Counter Service: Serving the Stores Counter, issuing and receiving parts, components, materials and consumables as required and picking build kits for departments.
• Parts Identification: Identify automotive and motorsport components accurately using part numbers, descriptions, drawings, catalogues and internal systems.
• Parts Supply: Ensure Technicians have the correct parts and materials available to complete their work efficiently and to agreed deadlines.
• Stock Control: Maintain accurate stock records, ensuring all parts issued, received and returned are recorded accurately.
• Parts Management: Organise and maintain stock within the Stores area, ensuring parts are clearly identified, stored correctly, easily accessible and highlight low stock amounts.
• Stock Check: Carry out regular stock checks and investigations into discrepancies, escalating issues where appropriate.
• Parts Documentation: Maintain accurate parts records, documentation, and associated information in accordance with company procedures.

WHO WE'RE LOOKING FOR

We’re looking for a self-motivated team player with a positive and enthusiastic attitude.

• Automotive Knowledge: Good knowledge of vehicle components, parts and terminology.
• Parts Identification: Ability to accurately identify and differentiate between vehicle parts using part numbers, descriptions and catalogues.
• Communication Skills: Excellent written and verbal communication skills with the confidence to liaise professionally with colleagues, suppliers and other stakeholders.
• Organisation & Attention to Detail: Exceptional organisational skills and high level of accuracy when identifying, picking, issuing and recording parts.
• Administration Skills: Strong administrative ability with experience maintaining accurate records and documentation.
• IT Literacy: Good working knowledge of Microsoft Office applications, particularly Excel, Outlook and Word.
• Time Management: Ability to priorities workloads effectively and meet deadlines within a busy environment.
• Customer Service: A customer-focused approach, with the ability to provide an efficient and helpful service to internal departments.
• Problem Solving: Ability to identify issues, follow them through to resolution and communicate effectively throughout.
• Teamwork: Ability to work collaboratively with multiple departments whilst also working independently when required.

Preferred Experience:

• Previous experience working in a motor factors, main dealer, independent garage or automotive parts environment.
• Experience using stock management or ERP systems.

About the Company

WHY US

Operating a flourishing global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry’s most acclaimed motorsport series.

The drive to deliver championship-winning performances is what excites and strengthens our team; and our dedicated operations team are at the core of everything we do – working closely to support all aspects of the business and deliver results on the world stage.

We love what we do, and passion drives our success.

WHAT WE OFFER

Situated on the edge of the English Lake District National Park, M-Sport UK is unique in offering the fast-paced, high-octane, adrenaline-fuelled action expected from a career in International Motorsport mere minutes from the tranquillity of the Lakeland fells and all they have to offer in terms of recreation and wellbeing.

We also offer a range of employee benefits including: life assurance, a flexible working day, company contributed pension scheme, discounted gym membership, discount reward scheme, cycle to work scheme, company healthcare plan, long service awards, and an employee assistance programme. As well as a dedicated Work Culture Team with regular meetings, competitions and activities.