Store Team Manager: Lead, Coach & Customer Experience

Primark Stores Limited; Chester; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

31 days annual leave

Pension

Job summary

Primark Chester is seeking a Team Manager to lead a store team and ensure a smooth daily operation, delivering an exceptional customer experience while achieving sales targets.

You’ll collaborate with the management team, coach staff, manage stock, planograms and tills, organise tasks, and drive development through our digital learning and career pathways. This is a fixed-term, full-time role, 5 days out of 7, with a 13 March 2027 end date.

Qualifications

• Leadership experience and coaching skills.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well-being.
• Excellent organisational skills and the ability to problem-solve.

Responsibilities

• Collaborate with the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store – including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

Skills

Leadership

Coaching

Commercial awareness

Team development

Organisational skills

Customer focus

Job description

Primark Chester is seeking a Team Manager to lead a store team and ensure a smooth daily operation, delivering an exceptional customer experience while achieving sales targets.

You’ll collaborate with the management team, coach staff, manage stock, planograms and tills, organise tasks, and drive development through our digital learning and career pathways. This is a fixed-term, full-time role, 5 days out of 7, with a 13 March 2027 end date.