Store Team Leader - Post Office & Customer Service

Co-op Group; Knutsford; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Staff discount

Pension scheme

Holiday entitlement

GP access

Cycle to work

Training & development

Job summary

Co-op in Mobberley is seeking a Customer Team Leader to manage a small store team and deliver essential community services. You will help stock shelves, assist customers, and support post office or bakery operations as needed.

The role involves varied shifts including early mornings and late evenings, with regular weekend work and overtime. You must be 18+ to handle age-restricted sales, and you’ll receive full training and staff perks.

Qualifications

• Experience in retail or team leadership preferred.
• Able to work varied shifts including weekends and early mornings.
• Strong customer service and team coaching skills.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Handle tills and post office counter duties as required and supervise operations.
• Support merchandising, stock accuracy, and HR processes.
• Champion Co-op membership and community engagement.

Skills

Leadership

People management

Retail knowledge

Customer service

Job description

Co-op in Mobberley is seeking a Customer Team Leader to manage a small store team and deliver essential community services. You will help stock shelves, assist customers, and support post office or bakery operations as needed.

The role involves varied shifts including early mornings and late evenings, with regular weekend work and overtime. You must be 18+ to handle age-restricted sales, and you’ll receive full training and staff perks.