Store Team Leader – Lead a Community Hub (Flexible Hours)

Co-op Group; Wetherby; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Discount on Co-op products

Full training and career development

Flexible pay access

Pension contributions up to 10%

Holiday entitlement 36 days pro-rata

GP access 24/7, support programme

Cycle to work scheme

Inclusive policies

Job summary

Co-op Group in Wetherby is seeking a Customer Team Leader to guide a small store team, ensure smooth day-to-day operations, and drive excellent customer service. The role may involve posting office or bakery duties, online services, and home delivery support, depending on store setup.

You'll lead on-shift performance, coach colleagues, and help deliver community-focused services with a strong emphasis on Co-op membership growth and community engagement.

Qualifications

• Leadership and people management experience.
• Experience in retail or customer service roles is helpful.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail experience

Team management

Job description

Co-op Group in Wetherby is seeking a Customer Team Leader to guide a small store team, ensure smooth day-to-day operations, and drive excellent customer service. The role may involve posting office or bakery duties, online services, and home delivery support, depending on store setup.

You'll lead on-shift performance, coach colleagues, and help deliver community-focused services with a strong emphasis on Co-op membership growth and community engagement.