Store Team Leader - Flexible Hours & Sales Growth

Tesco; Hatfield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

20 days holiday plus personal day

10% discount on products

Access to wellbeing services

Life cover and pension contributions

Uniform provided

Job summary

A leading supermarket chain in Hatfield seeks a dedicated team leader to recruit, train, and support their team in delivering exceptional customer service and driving store performance. This position offers benefits like 20 days holiday (plus bank holidays), flexible working, and a 10% colleague discount. The ideal candidate will be a great communicator, passionate about customer experience, and capable of maintaining team momentum in a fast-paced environment.

Qualifications

• Great communicator who shares knowledge and works collaboratively.
• Welcoming with customers, building strong relationships.
• Ability to maintain momentum in challenging environments.
• Drive to exceed expectations and inspire confidence.
• Awareness of competitor activity to improve store experience.

Responsibilities

• Recruit and train team members to ensure capability.
• Coach the team on product knowledge and customer service.
• Drive trade activity to grow sales and maximize profits.
• Lead managers to sustain Store Change Plan and resource activities.
• Ensure colleague safety and utilize security tools effectively.

Skills

Communication skills

Customer relationship building

Energy and resilience

Decision-making

Initiative and competitive awareness

Job description

A leading supermarket chain in Hatfield seeks a dedicated team leader to recruit, train, and support their team in delivering exceptional customer service and driving store performance. This position offers benefits like 20 days holiday (plus bank holidays), flexible working, and a 10% colleague discount. The ideal candidate will be a great communicator, passionate about customer experience, and capable of maintaining team momentum in a fast-paced environment.