Store Team Leader — Flexible Hours, Customer Focus

Tesco Retail; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Job summary

Tesco Retail is seeking a capable Team Manager to lead store operations and deliver an exceptional customer experience. You will manage scheduling, coaching, and development of a high‑performing team to maintain product availability, service standards, and store presentation.

The role emphasizes coaching, safety, and continuous improvement, with a focus on growth, profitability, and community impact. Flexibility and collaboration are valued to meet daily store needs in a dynamic retail

Qualifications

• Proven experience leading and developing high‑performing teams.
• Clear communication skills to share knowledge and collaborate effectively.
• A welcoming, customer‑first approach to build relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support customers and team.
• Ability to identify improvement ideas and drive store performance.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high‑performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Communication

Customer focus

Resilience

Decision making

People development

Store operations knowledge

Competitive awareness

Job description

Tesco Retail is seeking a capable Team Manager to lead store operations and deliver an exceptional customer experience. You will manage scheduling, coaching, and development of a high‑performing team to maintain product availability, service standards, and store presentation.

The role emphasizes coaching, safety, and continuous improvement, with a focus on growth, profitability, and community impact. Flexibility and collaboration are valued to meet daily store needs in a dynamic retail