Store Team Leader: Customer Focus & Flexible Hours

TESCO; Alfreton CP; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching

Discounts & shares

Uniform provided

Job summary

Tesco UK in Alfreton is seeking a Team Manager to lead an in-store team and deliver an outstanding customer experience. This permanent role offers 36 hours per week with flexible working and a comprehensive benefits package.

You will recruit and coach colleagues, manage day-to-day operations, optimise trade activity to grow sales, and ensure safety and compliance. Join a diverse, inclusive team committed to serving customers and communities.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication and collaboration skills.
• Customer-first approach and relationship-building.
• Resilience and sound judgement in decision making.
• Ability to identify improvement opportunities in-store.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Recruit, train, and develop colleagues to build a high-performing team.
• Coach the team to be knowledgeable about products and service.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan with efficient resource use.
• Identify and resolve root-cause issues with sustainable solutions.
• Prioritise colleague safety and ensure legal trading with safety tools.
• Stay curious and seek opportunities to serve customers and communities.

Skills

Team leadership

Customer service

Communication

Recruitment

Coaching

Decision making

Job description

Tesco UK in Alfreton is seeking a Team Manager to lead an in-store team and deliver an outstanding customer experience. This permanent role offers 36 hours per week with flexible working and a comprehensive benefits package.

You will recruit and coach colleagues, manage day-to-day operations, optimise trade activity to grow sales, and ensure safety and compliance. Join a diverse, inclusive team committed to serving customers and communities.