Store Team Leader — Community Focus & Flexible Hours

Co-op Digital; Ingleton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

30% discount in store

Full training and career development

Flexible access to pay as you earn it

Up to 10% pension contributions

Job summary

Co-op is seeking a Customer Team Leader in a part-time role based in Ingleton. You will lead a small team on shifts, ensure smooth operations, and deliver great customer service across a busy store environment including potential post office or bakery duties.

You’ll play a key role in merchandising, stock control, and enabling community-focused services. You’ll be a visible presence in the community, help drive membership growth, and support colleagues with flexible scheduling and ongoing

Qualifications

• You must be aged 18+ to authorise age-related sales.
• Experience leading a small team on a shop floor or similar setting.
• Retail or customer-service environment know-how is helpful.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Team management

Retail

Customer service

Job description

Co-op is seeking a Customer Team Leader in a part-time role based in Ingleton. You will lead a small team on shifts, ensure smooth operations, and deliver great customer service across a busy store environment including potential post office or bakery duties.

You’ll play a key role in merchandising, stock control, and enabling community-focused services. You’ll be a visible presence in the community, help drive membership growth, and support colleagues with flexible scheduling and ongoing