Retail Team Lead — Drive Experience & Performance

Frasers Group; England; On-site; GBP 28,305 - 34,595; Full time

Benefits offered by this job

Bonus schemes

Commission bonuses

Group rewards

Long service awards

Fearless1200 Incentive Scheme

Development courses

28 days holiday

40% uniform discount

Gym membership

Frasers Group discounts 20%

Job summary

Frasers Group in Speke, Liverpool, England is seeking an experienced Supervisor to lead a small in-store team and drive a world-class customer experience. You will role-model high standards, train colleagues, and ensure brand-aligned merchandising and store presentation.

The role emphasises leadership, results, and a passion for retail. It offers a competitive salary and a comprehensive bonus structure within a dynamic, growth-focused business.

Qualifications

• Recent supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail oriented.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.

Responsibilities

• Lead a small team in one of our in-store departments.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Provide on-the-spot feedback and celebrate success.
• Support the delivery of meticulous store presentation, implementing visual merchandising standards that align with the Sports Direct brand.
• Fundamentally achieve results and drive store performance to its maximum potential.
• Lead the team to ensure they follow best practice to support the delivery of commercial goals and brand knowledge.

Skills

Leadership

Retail experience

People management

Communication

Attention to detail

Job description

Frasers Group in Speke, Liverpool, England is seeking an experienced Supervisor to lead a small in-store team and drive a world-class customer experience. You will role-model high standards, train colleagues, and ensure brand-aligned merchandising and store presentation.

The role emphasises leadership, results, and a passion for retail. It offers a competitive salary and a comprehensive bonus structure within a dynamic, growth-focused business.