Store Support Manager

ProCook; Manchester; On-site; GBP 34,000 - 36,000; Full time

Job summary

A leading kitchenware brand in the UK seeks a Store Support Manager to oversee multiple locations and ensure exceptional service. You'll be a versatile leader, traveling between stores to support teams and enhance customer experiences while maintaining store standards.

Benefits

Competitive salary

Period bonus based on sales

Generous staff discount

Annual paid volunteering day

Enhanced parental leave

Employee Assistance Programme

Qualifications

• Proven experience in retail management or a similar role.
• Strong leadership and motivational skills.
• Passion for cooking and customer service excellence.

Responsibilities

• Traveling between stores to provide support and leadership.
• Briefing and motivating teams to meet daily sales targets.
• Engaging with customers to offer product knowledge and support.

Skills

Leadership

Organisational skills

Customer service

Job description

ProCook Manchester, England, United Kingdom

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ProCook Manchester, England, United Kingdom

6 days ago Be among the first 25 applicants

Join to apply for the Store Support Manager role at ProCook

Do you have a passion for cooking and strong leadership skills? ProCook, the UK’s fastest-growing kitchenware brand, is seeking a dynamic Store Support Manager (Floating Store Manager) to oversee multiple locations and ensure exemplary service across our stores!

Your Role

As a Store Support Manager, you'll be the versatile leader who steps in wherever needed, ensuring that each store operates smoothly and efficiently while inspiring our teams to deliver exceptional customer experiences.

A Typical Day Involves

• Traveling between stores to provide support and leadership.
• Briefing and motivating teams to meet daily sales targets.
• Engaging with customers to offer product knowledge and support.
• Coaching team members on best practices for customer service.
• Ensuring that store standards are maintained in line with ProCook’s brand values.
  
  

Requirements

What We’re Looking For:

• Proven experience in retail management or a similar role.
• Strong leadership and motivational skills.
• Passion for cooking and customer service excellence.
• Ability to adapt quickly to different store environments.
• Strong organisational and communication skills.
• Willingness to travel between store locations as needed - this role covers the North, North - West of England and Northern Ireland
  
  

Why Join Us?

At ProCook you will be part of a passionate team who offers exceptional customer service. Enjoy a competitive salary, opportunities for growth, and the chance to make a significant impact in a rapidly expanding company. If you’re ready to take on the challenge, we’d love to hear from you!

Benefits

Why You'll Love Working at ProCook:

• Salary is between £34,000 - £36,000 depending on experience.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced parental leave.
• Generous staff discount.
• Annual paid volunteering day.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.
  
  

We Welcome Everyone

At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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