Store Supervisor - Timberland

VF Outdoor; Alfreton CP; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Bonus

Job summary

Timberland is seeking a Store Supervisor for our Outlet Store in Alfreton, East Midlands, to lead a team and drive consumer experience. This fixed-term contract spans 12 months with a full-time schedule.

You will bridge store management and sales associates, coaching staff and ensuring brand standards are met. You'll open and close the store, motivate the team, maintain visual merchandising, and focus on delivering high service levels while hitting KPIs.

Qualifications

• Retail experience preferred
• Excellent written and verbal communication in English
• Experience opening/closing a store
• Wlexible weekend/evenings availability

Responsibilities

• Support the management team to drive sales and profitability
• Coach and motivate the sales associates to deliver high levels of customer service
• Maintain store appearance and ensure visual merchandising standards
• Ensure operational policies and procedures are followed
• Monitor store KPIs and support achievement thereof

Skills

People skills

Customer service

Leadership

Communication

Tools

MS Office

POS systems

Job description

Store Supervisor (fixed-term 12 months, full-time)

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We're looking for a motivated, enthusiastic Store Supervisor (fixed-term 12 months, full-time) to join our Timberland team based in our Outlet Store in East Midlands, Alfreton.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

At Timberland, we're a force of nature. We're a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

Let's talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

How you'll make a difference

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand's visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store's KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

What's in it for you?

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Timberland is part of the VF family.

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.

At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.

This is our calling.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.