Supervisor 12 Month Fixed Term Contract

Frasers Group; East Midlands; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount 50%

Pensions scheme

Career ownership

Tailored training

Job summary

Timberland in the East Midlands is seeking a Store Supervisor to join our Outlet store team. You will act as the vital link between store management and sales associates, driving service and sales across the team.

In this entry-level management position, you will support opening/closing duties, coach staff, and ensure the store adheres to brand standards while delivering exceptional customer experiences.

Qualifications

• Love interacting with people and delivering a fantastic customer experience.
• Hands-on mentality and enthusiasm to support store goals.
• Experience in opening and closing a store and taking charge when needed.
• Retail background with fashion or lifestyle experience.
• Excellent written and verbal communication in English; strong teamwork.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver high levels of customer service; keep store customer-ready.
• Keep store looking great and ensure compliance with brand visual merchandising guidelines.
• Ensure operational policies and procedures are followed.
• Understand store KPIs and contribute to achieving them.

Skills

Interpersonal skills

Customer service

Store operations

English fluency

MS Office & POS

Open/Close store

Retail/fashion exp

Weekend/evening work

Tools

POS systems

MS Office

Job description

We’relooking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in our OutletStore in East midlands

As a supervisor in our store, you will act as the vital link betweenstore management and the sales associates, driving service and sales.

AtTimberland, we’re a force of nature. We’re a team that steps outside, workshard together, and moves the world forward. The brand is widely recognized asthe arbiter of boot culture. With a rich heritage of craftsmanship and an eyetoward the future, Timberland has a decades-long commitment to make productsresponsibly, protect the outdoors, and build community.

Let’s talk about the role!

Webelieve that our supervisors have a great opportunity to develop their fullpotential with us and we are committed to preparing them for that next stepup to store management.

As one ofour Store Supervisors, your blend of sales and communication skills willcontribute to the success of our store.

How you’ll make a difference

In thisentry level management position, you will assist the Store and AssistantStore Manager by:

• Supporting the management team to drivesales and profitability
• Coaching and motivating the salesassociates to deliver high levels of customer service, ensuring thestore is always customer-ready
• Making sure your store looks great,maintaining all retail operation standards in line with the brand’svisual merchandising guidelines
• Ensuring operational policies andprocedures are respected
• Understanding your store’s KPIs andplaying your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. Youset a great example for the rest of the team with your hands-onmentality, enthusiasm, and passion for delivering a fantastic customerexperience.
• You can talk to people, create asupportive (and fun!) environment, that helps deliver the best servicepossible
• You have experience in opening andclosing a store, taking responsibility and being in charge whennecessary
• Ideally you come from a retailbackground with some fashion or lifestyle experience
• You have excellent written and verbalcommunication in English (another language is a plus but not necessary)
• You are proficient in the use of MSOffice and different POS systems
• You are flexible when it comes toworking weekends, evenings, and holidays as necessary

  On top ofthis, we expect that you will live and demonstrate our Guiding Principles:Live with Integrity, Act Courageously, Be Curious, Act with Empathy, andPersevere.

What’s in it for you?

We offercomprehensive benefits that encourage mental,physical,andfinancial well-being for all VF associates. When it comes to benefits, we’rethe total package.

Mostcompanies say they offer a competitive salary, an amazing bonus and pensionscheme and staff discounts (btw we offer 50%!). And we offer thesame.Only different.Along with this youwill have:

• Career ownership, enabling you to buildyour knowledge and experience across different brands
• A supportive feedback-based culturewhere respect and integrity guide us in what we do
• Tailored training. Fromaninduction to ongoing online and face-to-face trainingsessions,we are committed to helping you grow, both professionally andpersonally

Timberlandispart of the VF family.

VFisa globalapparelcompanyconnecting peopleto the lifestylesthey cherish through our family of iconic brands.

At theheart of our journey lies our purpose: We power movements of sustainable andactive lifestyles for the betterment of people and our planet. This is ourpurpose. It’s the reason we come to work every day. Our purpose unites us andleads us to pursue our goals, together.

This isour calling.

Free to Be

We striveto foster a culture of belonging based on respect, connection, openness andauthenticity. We are committed to building and maintaining a workplace thatcelebrates the diversity of our associates, allowing them to bring theirauthentic selves to work every day.

As anequal opportunity and affirmative action employer, VF is committed to supportdisadvantaged groups whilst providing equal opportunities for both VFassociates and applicants alike.