Store Supervisor — Lead, Coach & Drive Sales Growth

Levi Strauss & Co.; Wakefield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay incentives

Employee discount

Uniform support

Paid time off

Wellbeing support

Leadership development

Career progression

Job summary

Levi Strauss & Co. in Castleford, United Kingdom is seeking a Store Supervisor to support the leadership team and translate commercial priorities into daily actions. You will help develop Stylists and ensure an exceptional customer experience on the shop floor.

You will lead by example, monitor KPIs, and assist with stock, payroll, and rosters while maintaining Levi’s visual standards and a positive team culture.

Qualifications

• Proven experience supporting or leading a team in a retail environment.
• Strong customer service skills with a hands-on, people-focused approach.
• Experience delivering KPIs and sales targets.
• Understanding of store operations and day-to-day retail processes.
• Confidence coaching and developing others on the shop floor.
• Flexibility to work evenings, weekends and bank holidays.

Responsibilities

• Support and deputise for the management team to deliver KPIs and commercial priorities.
• Help implement daily and weekly sales targets to drive store performance.
• Monitor KPIs and team performance, feeding back to management.
• Lead by example on the shop floor with exceptional customer service.
• Support Stylists through coaching, training, and product knowledge sharing.
• Assist with store operations including stock, admin, payroll, and rosters.
• Maintain strong visual merchandising and brand standards.
• Create a positive, inclusive, high-energy team environment.

Skills

Store leadership

Retail experience

Customer service

KPIs & sales targets

Store operations

Coaching others

Evenings/weekends/bank holidays

Job description

Levi Strauss & Co. in Castleford, United Kingdom is seeking a Store Supervisor to support the leadership team and translate commercial priorities into daily actions. You will help develop Stylists and ensure an exceptional customer experience on the shop floor.

You will lead by example, monitor KPIs, and assist with stock, payroll, and rosters while maintaining Levi’s visual standards and a positive team culture.