Store Supervisor: Customer Experience Leader (50% Discount)

VF Corporation; Greater London; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Staff discount 50%

Career ownership

Tailored training

Job summary

The North Face Battersea in London is seeking a motivated Store Supervisor to join the team and bridge store management with sales associates, focusing on outstanding service and performance. You will help create a welcoming environment and lead by example in daily store operations.

In this entry-level management role you will support opening and closing, coach staff, maintain brand visuals, ensure policy compliance, and drive KPI achievement while living VF's guiding principles.

Qualifications

• Excellent written and verbal communication in English.
• Retail experience, preferably in fashion or lifestyle.
• Experience opening and closing a store and taking charge when needed.
• Hands-on, enthusiastic leader who motivates the team.

Responsibilities

• Support the Store and Assistant Store Manager by driving sales and profitability.
• Coach and motivate sales associates to deliver high levels of customer service.
• Ensure the store looks great and adheres to visual merchandising guidelines.
• Maintain operational policies and procedures.
• Monitor KPIs and contribute to achieving targets.

Skills

Customer service

Communication

Store operations

Tools

MS Office

POS systems

Job description

The North Face Battersea in London is seeking a motivated Store Supervisor to join the team and bridge store management with sales associates, focusing on outstanding service and performance. You will help create a welcoming environment and lead by example in daily store operations.

In this entry-level management role you will support opening and closing, coach staff, maintain brand visuals, ensure policy compliance, and drive KPI achievement while living VF's guiding principles.