Store Supervisor

Shoe Zone; United Kingdom; On-site; GBP 8,200 - 9,800; Part time

Benefits offered by this job

28-33 days holiday

Profit sharing

25% staff discount

Birthday holiday

Career progression

Wellbeing support

Job summary

Shoe Zone is seeking a Store Supervisor for a part-time, permanent role based in the UK. The position requires 18 hours per week over 3 days, including a Sunday, with a flexible rota. You will support the Store Manager and lead the team to deliver great customer service while maintaining store appearance.

We offer thorough training and great benefits, including holiday entitlement and discounts. A strong emphasis on progression and wellbeing is part of our culture.

Qualifications

• Retail management or supervisory experience desirable.
• Strong customer service standards and communication skills.
• Flexible availability including Sundays and peak times.

Responsibilities

• Ensure customers receive excellent first-class service with a warm, friendly approach.
• Coach and support your team to maintain high service standards.
• Work in a busy, fast-paced environment and manage store operations in the Manager's absence.
• Ensure the shop floor consistently looks great at all times.

Skills

Retail management

Team leadership

Customer service

Job description

shoezonehas an opportunity for a StoreSupervisor to join our team based in ##teamcity##. You will join us on a part time, permanentbasis and in return, you will receive a competitive salary, thorough training and great benefits.

This position is required to work 3 days out of 7 including a Sunday for 18 hours per week, however flexibility for the rest of the week is also required and the core rota is subject to change based on the needs of the business.

Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!

Us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 257 stores and have approximately 2,000 employees across the UK.

Our store portfolio consists of 50 town centre stores, which stock the core shoezone product range and 163 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Supervisor role:

We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.

Key duties and responsibilities of our Supervisor:

• - Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
• - Coach and support your team to the same customer service standard
• - Working in a busy and fast paced environment
• - Making sure that the shop floor looks great at all times

What we’re looking for in our Supervisor:

• - Someone who takes a huge pride in what they do
• - Retail Management/supervisory experience would be desirable
• - Flexible (your availability will be discussed at interview stage)

Benefits you’ll receive as our Supervisor:

• - Holidays starting at 28 days which will increase to 33 days after 5 years service
• - Profit Share Scheme
• - 25% Discount on all our product range
• - Birthday Holiday
• - Opportunities for Progression and Development
• - Access to wellbeing support

Due to the number of applications we receive, if you haven’t heard from us 4 weeks after submitting your application please assume that you have been unsuccessful.