Store Manager

Shoe Zone; Basingstoke; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holidays 28–33 days

Profit Share Scheme

25% Discount on products

Birthday Holiday

Progression and Development

Wellbeing support

Job summary

Shoe Zone in Basingstoke is seeking a Store Manager to lead our team in a fast-paced retail environment. You will drive sales, manage staff, and maintain store standards while delivering excellent customer service.

This role offers a competitive salary, 37.5 hours per week, and opportunities for progression. Join a growing UK retailer with multi-channel, strong customer focus, and a commitment to staff development.

Qualifications

• Background in retail store management.
• Passion for retail and customer service.
• Ready to take the next step in retail management.
• Enjoy busy environments, multitask, adapt to change.
• Ability to listen to your team and respond accordingly.
• Use insight to develop the business.

Responsibilities

• Directly responsible for achieving optimum sales through commerciality and excellent customer service.
• Mentor and develop your team to maintain high store standards and a great customer experience.
• Maintain store standards and merchandising per guidelines, with strong housekeeping.
• Provide a safe environment by enforcing health and safety policies.

Skills

Retail store management

Customer service

Team leadership

Multitasking

Change adaptation

Listening to team

Job description

shoezonehas an opportunity for a Store Manager to join our team based in Basingstoke. You will join us on a full time (37.5 hours), permanentbasis and in return, you will receive a competitive salary.

Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?

Us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 257 stores and have approximately 2,000 employees across the UK.

Our store portfolio consists of 50 town centre stores, which stock the core shoezone product range and 163 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Store Manager role:

As a Store Manager you will have the responsibility for the running of your store - you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.

Key duties and responsibilities of our Store Manager:

• Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.
• Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
• Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
• Providing a safe environment for your team and customers by implementing current health and safety policies.

What we’re looking for in our Store Manager:

• A background in retail store management
• Able to demonstrate your passion for retail and customer service
• Be ready to take the next step in you retail Management career
• Someone who likes to be busy, able to multitask and can embrace change
• Able to listen to your team
• Be open and willing to learn and use your insight to develop the business

Benefits you’ll receive as our Store Manager:

• Holidays starting at 28 days which will increase to 33 days after 5 years service
• Profit Share Scheme
• 25% Discount on all our product range
• Birthday Holiday
• Opportunities for Progression and Development
• Access to wellbeing support

Are we the right for you?

We are hands on at shoezone, and we have a ‘Just do it’ attitude when it comes to our stores, The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change.