Store Supervisor

Shakeii Shakeii; London; On-site; Confidential; Full time

Job summary

An exciting opportunity awaits as a Store Manager in a vibrant Food and Beverage operation. This role involves leading a dynamic team within an expat community, overseeing daily operations, and ensuring exceptional customer satisfaction. You'll be at the forefront of managing multiple store units, taking charge of profit and loss, and fostering a positive work environment. With a focus on leadership and team performance, this position is perfect for those who thrive in fast-paced settings and have a passion for the food and beverage industry. Join a forward-thinking company that values hard work, creativity, and dedication to success.

Benefits

Performance Bonus

Pension Contribution

Qualifications

• 3+ years of experience in management or supervisory roles in F&B or retail.
• Must have managed P&L or budgets and led teams successfully.

Responsibilities

• Manage day-to-day operations of 1-2 stores with a team of 10-20 people.
• Responsible for profit & loss, revenue, stock, and service targets.

Skills

Leadership

Team Management

Customer Satisfaction

P&L Management

Communication

Knowledge of East Asian Food

Education

Experience in Management/Supervisory Role

Tools

Microsoft Word

Microsoft Excel

Job description

The business is currently pushing the boundaries and opening new sites within their Food and Beverage offering new roles in the UK!

In this Store Manager – Retail and Food & Beverage role, you will be running a F&B/Retail operation within an expat community. This business sells everything from hot food, drinks & impulse convenience purchases.

As Manager/Supervisor of the store, you will lead the day-to-day operations & performance. This role will report to the Operations Manager.

You will need to be self-motivated & have a positive, successful attitude. Not afraid of hard work, you will be prepared to lead your team to perform successfully. Experience leading a team & managing a store is essential to this role. Experience in a management or supervisor role in supermarket retail is very beneficial.

Knowledge or interest in East Asian food & beverage products is very advantageous.

Tasks

The roles & responsibilities of this Store Manager – Retail and Food & Beverage include:

• A Store Manager will be responsible for managing all operations for 1 or 2 stores.
• You will be leading an operation of 10-20 people within the Cafe/Bar, Hot Food section, and Convenience Stores.
• You will be running 1-2 separate units.
• This involves taking responsibility for profit & loss, revenue, stock, and service targets.
• Recruitment of team, including performance monitoring, mentoring, and training.
• The ability to communicate effectively at all levels & ensuring that there is good customer satisfaction for all.
• Ensure you train their store teams in line with company procedures and programmes.

Requirements

• You will have 3+ years of experience within a management or supervisory role in restaurants, cafes, coffee shops, F&B, or hospitality.
• You have managed your own P&L or budgets.
• Leadership of people and team with a track record of success in recruiting staff and monitoring their performance.

Must be familiar with e.g. Word, Excel, etc.

A full clean driving licence is required.

Must have full right to work in the UK.

Benefits

Performance Bonus, Pension Contribution, and more.