Store Supervisor

Mole Valley Farmers Limited; Hexham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the agricultural sector is seeking a Store Supervisor for their Hexham location. The ideal candidate will have retail management experience and a passion for customer service, leading the team to enhance sales and maintain high operational standards. This full-time position offers opportunities for growth and a supportive working environment.

Benefits

Scottish Widows contributory Pension

Up to 25% staff discount

Free parking

33 days holiday inclusive of bank holidays

Excellent training and development opportunities

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in retail/hospitality management.
• Excellent written and verbal communication in English.
• Hands-on mentality with a passion for customer service.

Responsibilities

• Support the Store Manager to ensure smooth store operations.
• Coach and motivate staff to deliver customer service.
• Maintain retail operation standards.

Skills

Customer Service

Team Leadership

Communication

Retail Management

Tools

MS Office

POS Systems

Job description

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Contract: Permanent

Hours: Full-time

Hours of Work: 40 hours per week, working 5 out of 7 days on a rota basis

Are you an experienced supervisor in the retail sector, do you have a passion for agriculture?

Do you have the confidence to motivate, drive and lead a team?

Are you committed to providing the highest levels of customer service? If so, we want to hear from you!

We are looking for a motivated, enthusiastic Store Supervisor to join our team in Hexham where you will support the Store Manager. In this role you will ensure the smooth running of the retail store including, stock, cash, equipment and facilities, providing the highest level of customer service.

How you’ll make a difference

In this entry level management position, you will assist the Store and Assistant Store Manager by:

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience
• You can talk to people, create a supportive environment, that helps deliver the best service possible
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary
• Ideally you come from a retail/hospitality background with some Agri or lifestyle experience
• You have excellent written and verbal communication in English
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary
• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.