Store Operations Lead: Growth, Service & Safety

Grafton Group; Cheltenham; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

Sharesave Scheme

Retail & Leisure Discounts

Private Medical Insurance

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

A leading builders' merchant in Cheltenham seeks a Store Manager to oversee daily operations and enhance customer experience. The role requires strong leadership skills, focusing on team collaboration and compliance with safety standards. Ideal candidates will have retail management experience and a commitment to promoting exceptional service. This position comes with an attractive benefits package including discounts, enhanced pension schemes, and private medical insurance.

Qualifications

• Experience in retail management or a similar leadership role.
• Strong communication and interpersonal skills.
• Ability to manage performance against KPIs.

Responsibilities

• Lead daily store operations and ensure compliance with safety standards.
• Inspire and support team members to deliver optimal performance.
• Promote exceptional customer service across all channels.
• Manage financial performance and employee development.

Skills

Leadership

Team management

Customer service

Health and safety compliance

Job description

A leading builders' merchant in Cheltenham seeks a Store Manager to oversee daily operations and enhance customer experience. The role requires strong leadership skills, focusing on team collaboration and compliance with safety standards. Ideal candidates will have retail management experience and a commitment to promoting exceptional service. This position comes with an attractive benefits package including discounts, enhanced pension schemes, and private medical insurance.