STORE MANAGER - WOKING

H&M; Woking; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Global Employee Discount of 25%

Health and Lifestyle Benefits

Private Health and Dental Insurance

Employee Assistance Programme

Exclusive discounts via Benefit Hub

Travel Loans

Company Sick Pay

Job summary

A global fashion retailer is looking for a Store Manager for their Woking store. The ideal candidate will oversee customer experience and lead a dynamic store team, ensuring high standards and driving commercial success. Responsibilities include sales analysis, team development, and fostering an inclusive culture. Ideal candidates should have proven leadership skills and a passion for fashion. The position offers attractive employee benefits, including a 25% global employee discount and health insurance.

Qualifications

• Experienced in leadership and dedicated to team development and growth.
• Motivated to contribute to the company's vision and success.
• Passionate about fashion trends and commerciality.
• Proven track record in building and developing teams.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee customer experience ensuring high standards and alignment with global strategies.
• Lead store teams to deliver exceptional customer experiences.
• Analyze sales performance, set goals, and optimize results.
• Recruit, onboard, and develop team members in a collaborative culture.
• Represent the brand positively during all customer interactions.

Skills

Leadership

Customer experience management

Sales analysis

Team development

Communication

Innovation

Job description

This is a permanent full‑time 39 hours position based in the Woking store. For this position we will require 7 days flexibility, including weekends.

What You’ll Do

As a Store Manager, you will oversee the entire customer experience in your store, ensuring high visual and commercial standards that align with global strategies and your store’s local context. Acting in line with our values, you’ll drive both your success and the company’s success.

• Leading your store team to deliver an outstanding customer experience.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Represent yourself and the brand positively during all customer interactions.

Who You’ll Work With

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include Sales Advisors, Team Leaders, Department Managers and Visual Merchandisers, together you will create an inspirational environment for our customer and colleagues.

As a leader, you’ll collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

Who You Are

• Motivated to contribute to H&M’s vision and success.
• Business‑minded, innovative, and commercially driven to ensure exceptional customer experience.
• Experienced in leadership and dedicated to team development and growth.
• Solution driven with excellent communication skills.
• Passionate about fashion trends, commerciality, and visual presentation.

Who We Are

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Why You’ll Love Working Here

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
• Health and Lifestyle Benefits
• Private Health and Dental Insurance
• The Retail Trust – Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Travel Loans
• Company Sick Pay

Join Us

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

Additional Information

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