Store Manager - Swansea (40 hours)

Rituals Cosmetics Enterprise B.V.; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a dedicated team in delivering exceptional customer experiences. This role involves implementing business strategies, achieving performance targets, and fostering a positive team environment. With a focus on motivation and engagement, you will inspire your team while managing daily operations and inventory. Join a company that values your unique contributions and offers a supportive workplace culture, where your leadership can significantly impact store success and team spirit. If you are passionate about retail and people, this is the perfect opportunity for you.

Benefits

Employee discount

Quarterly product allowance

Wellbeing initiatives

Employee Assistance Program (EAP)

Company and team events

Qualifications

• Relevant Store Manager experience or equivalent in retail or hospitality.
• Ability to motivate team and achieve customer satisfaction goals.

Responsibilities

• Implement local business strategy and reach performance targets.
• Coach team to deliver excellent customer experiences and drive KPIs.

Skills

People management skills

Decision-making

Problem-solving

Communication

Motivation

Coaching

Job description

Step into a role at Rituals

Your hands-on approach and passion for people can make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll lead by example, coach your team to deliver excellent customer experiences, define daily objectives, drive KPIs, develop monthly plans, ensure store administration, manage inventory and daily operations, and foster employee wellbeing and engagement through regular 1-to-1s and genuine connections by celebrating success!

Please note this role is based in Swansea.

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you are inspiring and performance-oriented.

Additionally, you have:

• Relevant Store Manager experience or equivalent in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to influence behavioral change and develop others.
• Decision-making and problem-solving skills.

Benefits of working at Rituals

• Employee discount
• Quarterly product allowance
• Wellbeing initiatives and Employee Assistance Program (EAP)
• Company and team events

Application process

Apply here

Take the next step in your journey with us

Please provide your details below:

• Email*
• First name*
• Last name*
• Phone number*
• Link to LinkedIn
• Upload your resume (DOCX or PDF)
• Tell us about yourself, your skills, and your ambitions

By submitting your application, you acknowledge that you have read and understood our privacy policies and agree to be part of our community for future opportunities.

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