Store Manager - Swansea (40 hours)

Rituals Cosmetics; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as a Store Manager where your leadership and passion for customer experience will drive success. You will inspire your team, manage store operations, and ensure a vibrant shopping environment, all while promoting team engagement and celebrating successes.

Qualifications

• Previous experience as a Store Manager or similar in retail or hospitality.
• Ability to motivate the team and achieve sales goals.
• Strong decision-making and problem-solving skills.

Responsibilities

• Create an unforgettable customer experience and promote employee wellbeing.
• Define daily objectives and manage inventory and operations.
• Coach the team to deliver excellent customer service.

Skills

Communication

Motivation

Coaching

Problem Solving

Decision Making

Job description

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Store Manager - Swansea (40 hours), London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

606fe1823894

Job Views:

9

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll lead by example and coach your team to deliver excellent customer service!

You’ll also define daily objectives, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and daily operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections with your team by celebrating successes!

Please note this role is based in Swansea.

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you are inspiring and performance-oriented.

Additionally, you possess:

• Relevant previous experience as a Store Manager or similar in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to influence behavior and develop others.
• Strong decision-making and problem-solving skills.