Store Manager - St Albans (40 hours)

Rituals Cosmetics Enterprise B.V.; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Store Manager where your passion for people and exceptional customer service can shine. In this dynamic role, you'll lead a dedicated team, inspire excellence, and drive sales performance while ensuring a positive work environment. Your leadership will shape the store's success, as you coach your team, manage daily operations, and foster employee wellbeing. This is an exciting opportunity to make a real impact in a vibrant retail setting, where your unique skills can flourish and contribute to a thriving team culture.

Benefits

Employee discount

Quarterly product allowance

Wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Experience in retail or hospitality as a Store Manager.
• Ability to motivate the team and achieve customer satisfaction.

Responsibilities

• Implement local business strategy and reach performance targets.
• Define daily objectives and drive KPIs for the team.

Skills

People management

Communication

Motivation

Coaching

Decision-making

Problem-solving

Education

Relevant Store Manager experience or equivalent

Job description

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives, drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and daily operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections by celebrating success!

Please note this role is based in St Albans.

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you are inspiring and performance-oriented.

Additionally, you have:

• Relevant Store Manager experience or equivalent in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, inspiration)
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.

Benefits of working at Rituals

• Employee discount
• Quarterly product allowance
• Wellbeing initiatives and EAP
• Company & Team Events

Apply here

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