Store Manager - St Albans (40 hours)

Rituals; St Albans; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to create memorable customer experiences and inspire their team. In this role, you will work closely with your Area Manager to implement business strategies and achieve performance targets. Your leadership will be pivotal in coaching your team to excel in customer satisfaction and sales. If you're energetic, humble, and possess strong people management skills, this opportunity is perfect for you to make a significant impact in a vibrant retail environment.

Qualifications

• Prior experience as a Store Manager or equivalent in retail or hospitality.
• Ability to motivate teams and achieve customer satisfaction goals.

Responsibilities

• Create an unforgettable customer experience and help your team reach their potential.
• Define daily objectives and drive KPIs while managing store operations.

Skills

People management skills

Decision-making

Problem-solving

Communication

Motivation

Coaching

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and demonstrate effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections with your team by celebrating successes!

Please note this role is based in St Albans.

Qualifications

We are looking for someone high on energy, low on ego, and with a good sense of humour!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you are inspiring and performance-oriented.

Additionally, you should have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.