Store Manager - Resorts World

LEVI'S; Birmingham; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Employee discount

Uniform provided

Wellbeing resources

Leadership development

Job summary

Levi Strauss & Co. in Birmingham is hiring a Store Manager for Resorts World to lead the store's performance, people and operations. You will manage stock, payroll, recruiting, and maintain brand standards while delivering outstanding customer experiences.

The role requires flexibility to work evenings, weekends and bank holidays in a full-time capacity at a flagship retail location.

Qualifications

• Experience leading a retail store in a fast paced environment.
• Strong KPI focus and ability to drive cost control.
• Demonstrated ability to develop, engage, and retain high performing teams.
• Solid understanding of HR policies and people processes.

Responsibilities

• Own store P&L and identify opportunities to improve commercial performance.
• Lead, motivate, and develop a high performing store team to deliver exceptional service.
• Analyze KPIs, turning insights into clear actions to drive results.
• Manage stock, payroll, rotas, and administrative processes.
• Recruit, onboard, and develop team members aligned with Levi's values.
• Coach leadership and succession planning to build bench strength.
• Maintain high standards of visual merchandising and brand presentation.
• Act as a brand ambassador, embedding Levi's culture in daily operations.

Skills

Store leadership

P&L ownership

Customer service

People management

HR policies

Stock management

Brand ambassador

Job description

About Us

Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit - and your future - at LS&Co.

What You'll Be Doing

As a Store Manager, you'll have full accountability for the commercial performance, people, and operations of your store. You'll lead from the front, represent the Levi's® brand every day, and create a high performing, inclusive environment where both people and business thrive.

Here's how you'll make it happen:

• Owning the store's profit and loss performance by identifying and delivering commercial and profit driving opportunities
• Leading, motivating, and developing a high performing store team to deliver exceptional customer service and results
• Analysing commercial data and KPIs, turning insight into clear actions to drive performance
• Monitoring store performance through reporting and regular updates to the District Manager, supported by robust action plans
• Taking full responsibility for store operations including stock management, payroll, rotas, and administrative processes
• Recruiting, onboarding, and developing high calibre team members who live the Levi's® brand and values
• Creating a strong leadership bench through coaching, training, and succession planning
• Ensuring consistently high standards of visual merchandising, brand presentation, and operational excellence
• Acting as a brand ambassador, leading by example and embedding our culture and values in everything you do

What You'll Bring

• A genuine passion for the Levi's® brand and a strong alignment with our values
• Proven experience successfully leading a retail store in a fast paced environment
• A strong commercial mindset with a track record of driving KPIs and controlling costs
• Demonstrated ability to develop, engage, and retain high performing teams
• Solid understanding of HR policies, people processes, and employee relations
• Strong operational knowledge across stock, admin, payroll, and compliance
• Confidence making decisions, taking ownership, and leading through change
• Flexibility to work evenings, weekends, and bank holidays

What's in It for You

• Competitive pay, with performance-based incentives aligned to your role and impact
• Generous employee discount and uniform support to represent Levi's® with confidence
• Paid time off and public holidays in line with local legislation
• Access to wellbeing support, including mental health resources and employee assistance programmes
• Ongoing leadership development, coaching, and clear pathways for career progression
• The opportunity to lead within a purpose-driven, inclusive brand that celebrates individuality and supports communities

Benefits and reward offerings may vary by country and are aligned with local market practices.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

LOCATION

Resorts World, Birmingham, United Kingdom

TIME TYPE

Full time