Store Manager-Newcastle

Everpool Recruitment; Metropolitan Borough of Solihull; On-site; GBP 100,000 - 125,000; Full time

Job summary

A luxury retail brand in the United Kingdom is seeking a Store Manager to lead their team and drive sales success. The role requires 3+ years of experience in a similar position within jewellery or fashion retail. Responsibilities include delivering exceptional customer experiences, coaching the team, and ensuring store performance aligns with luxury standards. The position offers competitive salary, commissions, career growth opportunities, and various perks, fostering a supportive and engaging work environment.

Benefits

Competitive Salary + Commission & Bonuses

Career Growth

Allowance & Generous Discounts

Exciting Incentives & Competitions

A Birthday Day Off

Qualifications

• 3+ years of store leadership experience in jewellery, fashion, or luxury retail.
• A natural motivator who drives performance.
• Ability to thrive in delivering a luxury experience.

Responsibilities

• Lead by example to deliver an unforgettable customer experience.
• Take ownership of sales targets and ensure commercial success.
• Support the team in offering specialist services with certification provided.

Skills

Store leadership experience

Coaching & leading teams

Customer service

Commercial acumen

Sales analysis

Fashion trends

Job description

As Store Manager, you will be the driving force behind your store's success. With a hands‑on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team.

You’ll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development.

What You’ll Do:

• Deliver an unforgettable customer experience - Lead by example, fostering long‑term relationships and providing personalised styling and service.
• Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success.
• Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services (full certification provided).
• Lead, coach & develop your team - Recruit, train, and inspire a high‑performing team that embodies the brand image.
• Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards.
• Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation.
• Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ.

What We’re Looking For:

• 3+ years’ store leadership experience, within jewellery, fashion and/or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey.
• Passionate about coaching & leading teams - A natural motivator who drives performance.
• Customer‑obsessed & service‑driven - Thrives on delivering a luxury experience.
• Strong commercial acumen - Confident in sales analysis, KPIs and action planning.
• Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided!
• Results‑oriented & solutions‑focused - A proactive leader who takes initiative.
• Loves fashion, jewellery, and styling trends - Brings creativity and vision.
• Flexible availability - Willing to work evenings, weekends, and key trading periods.

Perks & Benefits:

• Competitive Salary + Commission & Bonuses
• Career Growth - Be part of a fast‑growing, globally expanding brand.
• Allowance & Generous Discounts
• Exciting Incentives & Competitions
• A Birthday Day Off