Store Manager - Milton Keynes

Jigsaw Online; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion brand is seeking a passionate Store Manager for their Milton Keynes location. The role involves driving customer engagement, managing a dedicated team, and ensuring operational efficiency while upholding brand standards. Join a dynamic team that values style and truth, and help create an exceptional shopping experience.

Benefits

Up to 50% staff discount

Generous seasonal uniform allowance

Access to the Retail Trust for resources

Qualifications

• Experience in team management.
• Strong commitment to customer service and store standards.

Responsibilities

• Drive community events to attract new customers.
• Manage stock levels and ensure operational efficiency.
• Use KPIs to evaluate store performance.

Skills

Team Management

Customer Service

Leadership

Motivation

Job description

By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long-term health of the brand and create more than just fashion.

About us

Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting-edge photographers, up-and-coming models, and renowned architects. The search for the best in the industry never stops. As our journey continues, we're looking for passionate and talented people to learn about Style & Truth: a set of values that set us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.

We pride ourselves on our dedicated and dynamic team, and we are always looking for talented people to join us. Come and be a part of Jigsaw.

Job Details

Position: Store Manager

Location: Milton Keynes

Hours: 40 hours per week

What you’ll be doing

1. Have a real connection with your local community by driving relevant events and initiatives to attract new customers and delight existing ones.
2. Develop strong personal relationships with top customers to maintain brand engagement.
3. Have an omnichannel mentality - delight customers through Store, Tablet, One Stock, and Click & Collect channels.
4. Attract, recruit & retain passionate team members committed to delivering a fantastic customer experience.
5. Inspire team growth and development through regular performance reviews.
6. Create a culture of recognition and motivation within your team.
7. Manage stock levels and make key decisions about stock control to minimize loss and ensure accuracy.
8. Optimize in-store experience by ensuring operational efficiency and adherence to Brand Best Practice.
9. Manage payroll budget to meet wages to sales targets.
10. Make confident decisions that drive commercial success, ensuring promotions, sales, and visual merchandising align with brand standards.
11. Use KPIs to evaluate store performance and identify areas for development.
12. Ensure compliance with operational policies and procedures, especially regarding stock and cash security.
13. Undertake any other duties as assigned by the Regional Manager.

What we look for

• Experience in team management.
• Positive attitude and readiness to take on challenges.
• Passion for putting people at the heart of all we do – customers and team members alike.
• Willingness to learn and resourcefulness.
• Ability to inspire, motivate, and lead a team.
• Strong commitment to customer service and store standards.

Benefits

• Up to 50% staff discount (70% on 5 items per season).
• Generous seasonal uniform allowance.
• Access to the Retail Trust for resources, support, and discounts.

To apply, click on the Apply button and complete the application form. We are committed to equal opportunity employment and encourage applications from all individuals regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy.