Assistant Store Manager

JD Gyms; Biggleswade; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading gym chain is seeking an Assistant Store Manager in Biggleswade. The role requires strong leadership and communication skills to drive sales and manage operations effectively. Candidates should have retail management experience and a passion for customer service. The position offers various benefits, including a quarterly bonus and discounts on products.

Benefits

Quarterly discretionary bonus schemes

30% company discount on products

Access to digital health services

Health cash plans

Internal development courses

Discounted gym memberships

Life Assurance

Qualifications

• Previous supervisory or management experience in a fast-paced Retail environment.
• Strong communication skills and proven track record of achieving sales targets.

Responsibilities

• Support the Store Manager in running all store operations.
• Create a positive team culture through recruiting and training staff.
• Analyze sales data to make informed decisions.

Skills

Leadership

Communication

Sales

Customer Service

Job description

JD Gyms Biggleswade, England, United Kingdom

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JD Gyms Biggleswade, England, United Kingdom

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Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm.

We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role Overview

We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.

Responsibilities

• Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
• Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success.
• Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially .
• Act as the point of contact for colleagues in the manager’s absence.
• Provide excellent customer service, addressing inquiries and resolving complaints professionally.
• Help manage day-to-day operations, including opening and closing procedures.
• Support cash management tasks, such as processing transactions and reconciling tills.
• Participate in hiring, onboarding, and training new employees.
• Provide feedback and coaching to colleagues to improve performance.
• Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity
  
  

Role Objectives And KPI’s

• Contribute to achieving or exceeding the stores monthly sales target.
• Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT .
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promotor Score.
• Ensure stock accuracy during store Audits.
• Ensure all new colleagues complete mandatory training required .
• Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.
• Assist in keeping operational costs within the allocated budget
  
  

Skills And Experience

• Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment
• Passionate about retail & hold a good understanding of the latest trends and our competitors
• Previous experience of coaching and developing individuals
• Strong communication skills
• Proven track record of achieving and exceeding sales targets and KPI’s
• Experience in analysing KPI’s data to making commercial decisions
• Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous
• Promote JD Group values to internal and external stakeholders
  
  

Benefits

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

• Quarterly discretionary bonus schemes
• Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
• Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
• Access to digital health and well-being services through our benefits platform (TELUS Health)
• Health cash plans
• Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
• Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)
• Company Sick Pay scheme
• Discounted Gym memberships at JD Gyms
• Life Assurance
• Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
• Opportunities to volunteer and contribute to JD Foundation
• Employer engagement forums to help influence positive change
• Incremental Holiday Allowance
  
  

We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time.

#Gyms

Apply Now

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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