Retail Lead Store Manager (Milton Keynes and surrounding areas)

Three UK; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading telecommunications company seeks a Retail Lead Store Manager in Milton Keynes. The role involves building high-performing teams, driving sales, and ensuring exceptional customer experiences. Ideal candidates will have experience in team management and a passion for coaching. Join a diverse team committed to delivering connectivity and customer satisfaction.

Qualifications

• Experience with managing a team of managers and focusing on development.
• Creating a culture of coaching/training within the team.

Responsibilities

• Builds a high performing team focused on achieving objectives.
• Engages with others to deliver results and influences support.

Skills

Organising

Motivating

Supporting

Sales targets

KPIs

Job description

Retail Lead Store Manager (Milton Keynes and surrounding areas)

Three UK Milton Keynes, England, United Kingdom

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Retail Lead Store Manager (Milton Keynes and surrounding areas)

Three UK Milton Keynes, England, United Kingdom

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Company Description

Company Description

Salary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store's performance.

Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis.

Join our big network made up of incredible people on a collective mission to provide better connectivity every day, for every customer. It means making an impact and delivering amazing experiences to every person who walks through the door. Everyone at Three has an integral role to play, and we need more energetic, super-talented people within our stores to help us take it one step further.

We pride ourselves on being more than just a store; we have the right team to be at our best, and our Lead Store Managers are at the forefront of driving commercial success and ensuring exceptional customer experiences from their team within the store.

Job Description

• Builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives. Specifically, creates a positive team culture; for example, ensuring others follow the expected ways of working.
• Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialized training or coaching in area of expertise to others throughout the organization.
• Analyses key themes using data from a wide range of sources and develops and/or delivers a plan for a specific area of responsibility.
• Focuses the organization on discovering and meeting the customer’s needs. Specifically, corrects problems; for example, ensuring that customers' issues are corrected promptly and efficiently.
• Engages with others, getting buy-in to deliver results and skilfully influencing to build support. Specifically, uses direct influence; for example, using rational, well thought through arguments.
• Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short and long-term goals. Specifically, takes accountability; for example, tracking his/her own performance against standards or measures
  
  

Qualifications

• Organising, motivating and supporting a large team
• Experience supporting others with sales targets and KPIs
• Experience with managing a team of managers and focusing on development
• Creating a culture of coaching / training within the team, and carrying out this training
  
  

Additional Information

To lead and inspire a team of Store Managers in the area, ensuring they understand their role in bringing to life the delivery of Three company strategy at store level.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

We’re excited to receive your application to join Team Three!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Telecommunications

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