Store Manager - Manchester Arndale Centre

JR United Kingdom; Manchester; On-site; GBP 28,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Store Manager for a prominent women's retailer located at the Manchester Arndale Centre. This role requires a dynamic leader to inspire staff, uphold customer service excellence, and manage various operational tasks while driving sales and ensuring team development.

Qualifications

• Results-oriented with excellent customer service skills.
• Strong management capabilities to lead a diverse team.
• Effective planning and communication skills are essential.

Responsibilities

• Lead training and development of store colleagues.
• Ensure high standards of customer service and drive sales.
• Manage administrative tasks and recruit new staff.

Skills

Management Skills

Leadership

Customer Service

Team Building

Planning and Organisation

Job description

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Client:

Lilac Street Limited

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Lilac Street Limited is a recruitment agency supporting a UK high street retailer in their search for a store manager.

Store Manager, Womenswear Brand

Excellent opportunity for an experienced manager to join this well-established women’s retailer in a key role. Based in the Manchester, Arndale Centre branch, this position is suitable for experienced Store Managers seeking a new challenge.

Responsibilities:

• Lead and inspire colleagues through training, feedback, delegation, local incentives, and clear communication.
• Uphold high standards of customer service, especially through personalized customer experiences, to ensure an exceptional shopping journey.
• Foster connections with various departments at the head office and actively engage in networking across the organization.
• Serve as a brand ambassador, demonstrating a deep commitment to the brand and setting a positive example for the team.
• Drive sales by delivering outstanding service and effective selling techniques.
• Create visually appealing store displays with a keen eye for fashion and creativity.
• Manage administrative tasks such as scheduling, payroll, onboarding, uniform orders, and training progress checks efficiently.
• Plan for upcoming events and promotional changes, leveraging team skills to maintain presentation standards.
• Conduct regular performance evaluations, including probationary and annual reviews, and provide coaching for improvement.
• Handle colleague recruitment using competency-based interview techniques, in line with the area manager’s directives.
• Analyze sales data to respond to performance trends and guide the team accordingly.
• Ensure store security and loss prevention, complying with company policies and procedures.
• Introduce innovative ideas for improvement within your area of responsibility and address objections to change positively.
• Communicate targets effectively through meetings, diaries, and handovers.
• Cultivate mutual trust and respect, celebrating team achievements.

The Person:

• Results Orientation: Achieve targets and objectives while delivering excellent customer service within deadlines.
• Management Skills: Ensure colleagues understand responsibilities, manage tasks effectively, and meet business goals.
• Team Building: Motivate and leverage team diversity to enhance effectiveness.
• Planning and Organisation: Schedule tasks, overcome obstacles, and adjust plans to ensure proper staffing.
• Leadership and Communication: Exhibit strong leadership and communicate effectively at all levels.
• Colleague Development: Train, coach, and develop colleagues, address performance issues, and manage conflicts constructively. Take ownership of recruitment and selection processes.