Store Manager: Lead Teams, Elevate Sales & Service

Animal; Taplow; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

28 days annual leave including Bank H/

Employee Assistance Programme

Colleague Hardship Scheme

Referral Incentive

Auto-enrolment Pension

Length of service awards

Job summary

Mountain Warehouse in Taplow is seeking an energetic Store Manager to lead the UK Retail team, drive sales targets, and deliver outstanding customer experiences across our store.

You will oversee daily operations, coach colleagues to achieve exceptional service, maintain visual standards, and ensure compliance with company policies, while building strong community relationships and brand presence.

Qualifications

• We are seeking a candidate with strong leadership capabilities and a proven track record in retail management.
• Experience in coaching and developing teams to deliver exceptional customer experiences.
• A results-driven leader who can balance sales goals with high service standards.

Responsibilities

• Lead and motivate the store team to perform at their best and deliver a positive customer experience.
• Oversee daily store operations, ensure visual standards, health and safety, and policy compliance.
• Drive sales, manage budgets, and implement loss-prevention measures while optimising store performance.
• Recruit, develop and retain talent to build a high-performing team.
• Represent the brand in the local community and build lasting customer relationships.

Skills

Leadership

Team development

Customer service

Communication

Sales mindset

People management

Job description

Mountain Warehouse in Taplow is seeking an energetic Store Manager to lead the UK Retail team, drive sales targets, and deliver outstanding customer experiences across our store.

You will oversee daily operations, coach colleagues to achieve exceptional service, maintain visual standards, and ensure compliance with company policies, while building strong community relationships and brand presence.