Store Manager: Lead Teams & Drive Community Impact

Oxfam; Macclesfield; On-site; GBP 26,000 - 36,000; Full time

Job summary

Oxfam GB in Macclesfield is seeking a Shop Manager to lead a charity retail site, oversee volunteers, drive sales and maintain high standards of customer service.

You will recruit, train and develop a team, delegate tasks, and ensure daily operations run smoothly while upholding Oxfam's values and safeguarding policies.

The role offers a dynamic, fast-paced environment with opportunities to engage the local community and contribute to the charity's mission.

Qualifications

• Significant leadership qualities and experience.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Ability to delegate, coach and listen.
• Enjoys working with people and has a friendly and approachable manner.
• Ability to manage time under conflicting priorities.
• Ability to demonstrate resilience to the everyday pressures that come with the role.
• Ability to motivate self and others.
• High level of motivation, enthusiasm and a sense of fun.
• Open and adaptable to change and able to support others through it.
• Commercial awareness and judgement.
• Ability to establish and maintain successful retail processes and merchandising.
• Ability to understand and interpret basic financial reports.
• IT literacy and numeracy skills.
• Eager and required to adhere to Oxfam’s principles and values and to promote diversity and gender rights.
• Understanding of and commitment to equity, diversity, gender, child safety and staff wellbeing principles.

Responsibilities

• Motivate teams and create a safe and energised work environment.
• Delegate, coach and listen to staff and volunteers.
• Attract new supporters and drive daily shop performance.
• Maintain high standards and accountability for the business.
• Oversee shop operations, merchandising and customer service.

Skills

Leadership

Team development

Results driven

Delegation

People skills

Time management

Resilience

Motivation

Adaptability

Commercial awareness

Retail processes

Financial reporting

IT literacy

Diversity & inclusion

Tools

Spreadsheet basics

Word processing

Email and online resources

Job description

Oxfam GB in Macclesfield is seeking a Shop Manager to lead a charity retail site, oversee volunteers, drive sales and maintain high standards of customer service.

You will recruit, train and develop a team, delegate tasks, and ensure daily operations run smoothly while upholding Oxfam's values and safeguarding policies.

The role offers a dynamic, fast-paced environment with opportunities to engage the local community and contribute to the charity's mission.