Shop Manager: Lead a Purpose-Driven Retail Team

Oxfam; Limpsfield; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Zusammenfassung

Oxfam is seeking a Shop Manager to lead a team within our charitable retail network. You will motivate volunteers, uphold high standards, and drive sales while ensuring a safe, positive shop environment.

The role involves coordinating duties, delegating tasks, and delivering strong community engagement to attract supporters. You will work closely with staff and volunteers to deliver reliable service, optimise merchandising, and maintain financial accuracy, reporting, and compliance.

Qualifikationen

• Leadership and team-building experience required.
• Ability to drive results and accountability for store performance.
• Strong delegation, coaching and people-management skills.
• Excellent communication with colleagues, volunteers and customers.

Aufgaben

• Motivate and develop shop teams to create a safe, energised work environment.
• Maintain high standards and drive to achieve results for the business.
• Lead the shop with volunteers, ensuring smooth day-to-day operations.
• Delegate tasks, coach volunteers and manage time during busy periods.
• Communicate effectively to attract supporters and maintain excellent customer service.
• Monitor and adapt merchandising and retail processes to maximise income.

Kenntnisse

Leadership

Team building

Results driven

Delegation

Communication

Time management

Resilience

Motivation

Adaptability

Merchandising

Retail processes

Financial reporting

Jobbeschreibung

Oxfam is seeking a Shop Manager to lead a team within our charitable retail network. You will motivate volunteers, uphold high standards, and drive sales while ensuring a safe, positive shop environment.

The role involves coordinating duties, delegating tasks, and delivering strong community engagement to attract supporters. You will work closely with staff and volunteers to deliver reliable service, optimise merchandising, and maintain financial accuracy, reporting, and compliance.