Store Manager — Lead Team, Deliver Wow Service, Grow

Pets Corner Uk; Winchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount 35%

Training & development

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pets Corner UK seeks an energetic Store Manager to lead a busy retail team in Winchester. You will deliver outstanding customer service, drive sales, and maintain high store standards.

You’ll train and motivate colleagues using our Pets Corner Curriculum, handle stock and merchandising, and build strong customer relations. This role offers ongoing training, a bonus scheme, generous staff discounts, and the chance to grow with a family-owned business.

Qualifications

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Job description

Pets Corner UK seeks an energetic Store Manager to lead a busy retail team in Winchester. You will deliver outstanding customer service, drive sales, and maintain high store standards.

You’ll train and motivate colleagues using our Pets Corner Curriculum, handle stock and merchandising, and build strong customer relations. This role offers ongoing training, a bonus scheme, generous staff discounts, and the chance to grow with a family-owned business.