Store Manager: Lead Sales, Team & Customer Experience

Safestore Holdings PLC; Ellesmere Port; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Management programme

Performance bonus

Sharesave scheme

28 days annual leave

Enhanced parental leave

Pension scheme

Healthcare cash plan

Wellbeing initiatives

Colleague discounts

EAP

Job summary

Safestore Holdings PLC in Ellesmere Port is seeking a Store Manager to lead a busy store, deliver outstanding customer service and maximise sales. You will coach and motivate the team, manage day-to-day store operations, health and safety, and build strong customer relationships.

This permanent, full-time role includes a structured management programme, performance bonus opportunities, pension, healthcare, and other benefits.

Qualifications

• Minimum 2 years’ experience in a management role.

Responsibilities

• Sales: Achieve targets by understanding customer needs and advising on the best solution from enquiry to move-in.
• People: Lead and motivate the store team through coaching and feedback.
• Customer service: Maximise customer experience with exceptional service.
• Store standards: Maintain Health & Safety and overall store standards.

Skills

Leadership

Coaching

Communication

Customer service

Commercial acumen

Job description

Safestore Holdings PLC in Ellesmere Port is seeking a Store Manager to lead a busy store, deliver outstanding customer service and maximise sales. You will coach and motivate the team, manage day-to-day store operations, health and safety, and build strong customer relationships.

This permanent, full-time role includes a structured management programme, performance bonus opportunities, pension, healthcare, and other benefits.