Store Manager: Lead Sales, Service & Operations

Selco; Wales; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Colleague Discount

Company Car or allowance

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Private Medical Insurance

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse in the United Kingdom seeks a Store Manager to lead daily operations, drive sales and profit, and develop the local trading strategy. You will manage a team, foster a high-performance culture, and build strong supplier and centre relationships to maximise opportunities while maintaining excellent customer service.

The role emphasizes safety, compliance, and consistent communication with colleagues, ensuring a positive store environment and a focus on customer

Qualifications

• Experience leading a retail team.
• Strong commercial awareness.
• Ability to manage store operations and safety.

Responsibilities

• Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions
• Understand your local market and competitors, using insight to shape effective trading and sales plans
• Develop and deliver local initiatives to drive sales growth and enhance customer loyalty
• Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency
• This role is 40 hours per week.
• Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability
• Coach in the moment and through structured sessions to build skills and confidence across the team
• Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes
• Role model best-in-class customer service every day, setting the tone for a great in-store experience
• Maintain close relationships with trade members, building trust and repeat business
• Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs
• Use customer feedback and market knowledge to refine your store's service and offer
• Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards
• Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance
• Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety

Skills

Leadership

Sales planning

Customer service

People development

Job description

Selco Builders Warehouse in the United Kingdom seeks a Store Manager to lead daily operations, drive sales and profit, and develop the local trading strategy. You will manage a team, foster a high-performance culture, and build strong supplier and centre relationships to maximise opportunities while maintaining excellent customer service.

The role emphasizes safety, compliance, and consistent communication with colleagues, ensuring a positive store environment and a focus on customer