Store Manager: Lead People, Elevate Customer Experience

Specsavers; Ealing; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Headspace subscription

Pension contribution

WeCare helpline

Discounted Specsavers perks

Training and development opportunities

Job summary

Specsavers in Ealing is seeking a Store Manager to lead our team and ensure a smooth-running store. You’ll work with Store Directors to empower your team to deliver excellent customer experiences while hitting business objectives.

You’ll coach and develop people, build lasting relationships, and be the visible leader who sets the standard daily. Strong communication, eye for detail, and flexibility are essential for success.

Qualifications

• Previous people management and optical retail experience.
• Excellent communication and relationship-building skills.
• Eye for detail and ability to stay organised.
• Flexible and adaptable to changing store needs.
• Passionate about developing others.

Responsibilities

• Lead store operations to meet daily targets.
• Coach and develop store staff to deliver great customer service.
• Partner with Store Directors to implement business plans.
• Foster strong relationships with customers and team.
• Ensure compliance with company standards.

Skills

People management

Coaching

Communication

Detail-oriented

Organised

Hard-working

Adaptable

Job description

Specsavers in Ealing is seeking a Store Manager to lead our team and ensure a smooth-running store. You’ll work with Store Directors to empower your team to deliver excellent customer experiences while hitting business objectives.

You’ll coach and develop people, build lasting relationships, and be the visible leader who sets the standard daily. Strong communication, eye for detail, and flexibility are essential for success.