Store Manager: Lead People, Drive Growth

Muji Europe Holdings Ltd; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

MUJI Europe Holdings Ltd is seeking an experienced Store Manager for a Central London location. You will lead people, drive performance and deliver an exceptional customer experience, with full ownership of the store’s commercial and operational outcomes.

You will recruit, coach and develop the team, analyse KPIs, manage stock, and ensure compliance with health and safety standards while maintaining store presentation to MUJI standards.

Qualifications

• Proven experience leading retail teams as Store Manager or equivalent.
• A genuine passion for developing and coaching people.
• Strong commercial awareness with KPI, sales and profitability experience.
• Excellent organisational and planning skills.
• Confident in decisions and problem solving in a fast-paced environment.
• Strong communication skills and relationship building at all levels.
• A hands-on leadership style, leading from the shop floor.
• Flexibility to work across a retail rota including weekends.

Responsibilities

• Lead the store team, foster accountability and continuous improvement.
• Take ownership of sales, productivity and profitability.
• Analyse KPIs and trading data to drive action plans.
• Ensure operational standards, compliance and loss prevention.

Skills

Store management experience

People leadership

KPI management

Organisational planning

Decision making

Communication skills

Weekend availability

Customer focus

Job description

MUJI Europe Holdings Ltd is seeking an experienced Store Manager for a Central London location. You will lead people, drive performance and deliver an exceptional customer experience, with full ownership of the store’s commercial and operational outcomes.

You will recruit, coach and develop the team, analyse KPIs, manage stock, and ensure compliance with health and safety standards while maintaining store presentation to MUJI standards.