Store Manager: Lead Optical & Hearing Care Team

Specsavers; Kingswood; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Performance bonus

Pension scheme

Specsavers Perks

Headspace

Eyecare discounts

Birthday day off

Family leave

Medical & dental benefits

Job summary

Specsavers Kingswood is seeking a Store Manager to lead a dynamic team in a busy optical and hearing care store. You will drive customer service excellence, oversee daily operations, and develop staff to deliver high standards of patient care.

The role requires strong leadership, organisation, and the ability to thrive in a fast-paced retail environment. With a salary between £32,500 and £40,000 plus a performance bonus, you’ll enjoy a comprehensive benefits package, pension auto-enrolment, and

Qualifications

• Experience leading a team in optics or retail is essential.
• Demonstrated ability to deliver excellent customer service.
• Strong communicator with customers and colleagues at all levels.
• Excellent attention to detail and organisational skills.
• Proven ability to manage time and multitask in a busy store.
• Problem solving mindset with proactive approach to challenges.
• Goal-oriented with a track record of achieving targets.
• Experience in day-to-day store operations and team development.

Responsibilities

• Lead daily store operations to ensure a smooth customer journey.
• Coach, develop and motivate a high-performing team.
• Drive sales and deliver on business targets while maintaining brand standards.
• Foster a positive, inclusive team culture and excellent patient/customer experience.

Skills

Team leadership

Customer service

Communication

Attention to detail

Time management

Problem solving

Sales drive

Retail operations

Job description

Specsavers Kingswood is seeking a Store Manager to lead a dynamic team in a busy optical and hearing care store. You will drive customer service excellence, oversee daily operations, and develop staff to deliver high standards of patient care.

The role requires strong leadership, organisation, and the ability to thrive in a fast-paced retail environment. With a salary between £32,500 and £40,000 plus a performance bonus, you’ll enjoy a comprehensive benefits package, pension auto-enrolment, and