Store Manager: Lead High-Impact Team & Customer Experience

Sainsbury's; St Albans; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Discount card

Pension

Free food and hot drinks for Colleagu​

Generous holiday entitlement

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Job summary

Argos, part of the Sainsbury’s family, invites a store leader to create and lead a high-performing team, modelling outstanding customer service from the customer’s point of view.

You’ll own the store’s performance, drive plans, celebrate success and ensure teams are trained and developed to be the best they can be. This role offers progression across Argos and Sainsbury’s stores or regions.

Qualifications

• Relentless pursuit of better customer experiences.
• Managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance.
• Used insight to make smart decisions that improve performance and customer experiences.
• Navigating employee relations, and applying HR policies with consistency and care.
• Developed and supported performance and capability within a team, helping others step up and succeed.
• Led through change — keeping your team motivated and focused.
• Walked the talk — showing up every day as a role model for service and values.

Responsibilities

• Create and lead a high-performing team and act as a true role model by seeing everything from the customer’s point of view.
• Total accountability for the store – driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be.

Skills

Customer experience

People management

Decision making

HR policy handling

Job description

Argos, part of the Sainsbury’s family, invites a store leader to create and lead a high-performing team, modelling outstanding customer service from the customer’s point of view.

You’ll own the store’s performance, drive plans, celebrate success and ensure teams are trained and developed to be the best they can be. This role offers progression across Argos and Sainsbury’s stores or regions.