Store Manager: Lead Teams & Customer Delight

Costa Limited; Yate; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% staff discount on Costa foods &amp

Smart pension (matched up to 10%)

Incentive scheme up to £10,000 bonus

Job summary

Costa Coffee is seeking a Store Manager for Yate Shopping Centre, offering up to £37,000 per year on a 12-month fixed-term contract. You will lead a team, drive exceptional customer service, and take ownership of store performance in a dynamic retail environment.

Join a global brand with strong perks, including share schemes and generous incentives, and play a pivotal role in delivering Costa’s growth journey. Your leadership will shape store culture and everyday excellence.

Qualifications

• Strong leadership and ability to develop successful teams.
• A customer-focused mindset with a drive to deliver excellence.
• Forward-thinking with an eye on long-term growth and the bigger picture.
• Brand ambassador responsible for maintaining high standards.
• Ability to perform under pressure and manage multiple priorities.

Responsibilities

• Meet customer needs and drive a strong customer service culture to boost NPS and engage local customers.
• Create the retail setting that prompts repeat visits.
• Own sales, profit, teams, and recognition with effective management.
• Train and develop your team to reach their full potential.

Skills

Strong leadership

Customer focus

Strategic thinking

Brand ambassador

Thrives under pressure

Job description

Costa Coffee is seeking a Store Manager for Yate Shopping Centre, offering up to £37,000 per year on a 12-month fixed-term contract. You will lead a team, drive exceptional customer service, and take ownership of store performance in a dynamic retail environment.

Join a global brand with strong perks, including share schemes and generous incentives, and play a pivotal role in delivering Costa’s growth journey. Your leadership will shape store culture and everyday excellence.