Store Manager: Lead & Elevate Customer Experience

Costa Limited; Morpeth; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% discount on foods and drinks

Pension matching up to 10%

Incentive scheme up to £10,000

Job summary

Costa Limited Morpeth, Bridge Street, Morpeth, Northumberland, United Kingdom, is seeking a Store Manager to lead the team at Bridge Street. You will drive customer service, sales and store operations to achieve strong performance and NPS in a busy high-street location.

As a leader, you will train and develop your people, manage profit and stock, and embody our Costa culture. The role offers a competitive salary up to £36,500 with great perks and a vibrant team environment.

Qualifications

• Strong leader with experience managing and developing teams.
• Forward-thinker with a view on growth and the bigger picture.
• Ambitious and brand‑ambassador who upholds high standards.

Responsibilities

• Meeting all customer needs and driving a strong customer service culture.
• Creating an inviting store setting to attract returning customers.
• Taking ownership of sales, profit, teams and recognition.
• Training and developing your team to be the best they can be.

Skills

Leadership

Team development

Customer service

People management

Job description

Costa Limited Morpeth, Bridge Street, Morpeth, Northumberland, United Kingdom, is seeking a Store Manager to lead the team at Bridge Street. You will drive customer service, sales and store operations to achieve strong performance and NPS in a busy high-street location.

As a leader, you will train and develop your people, manage profit and stock, and embody our Costa culture. The role offers a competitive salary up to £36,500 with great perks and a vibrant team environment.