Store Manager - Lead a High-Performing Craft Team

Hobbycraft

Coventry

On-site

GBP 34,000 - 38,000

Full time

12 days ago
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Benefits offered by this job

33 days holiday pro rata
40% colleague discount
Cycle2Work scheme
Discounted gym membership
Charity volunteer day
Personal pension scheme
Life assurance
High street discounts

Job summary

Hobbycraft is seeking a Store Manager Designate for Coventry to oversee all aspects of store operations and drive exceptional customer service. You will lead and develop a high-performing team, manage stock and merchandising, and ensure Health and Safety compliance while delivering sales growth.

You will act as the brand ambassador, plan daily activities, open/close the store as the principal keyholder, and use KPIs to maximise performance and profitability.

Qualifications

  • Proven track record of management experience in retail or similar environment.
  • Experience in managing performance and development of a team.
  • Budgetary control and recruitment lifecycle management.
  • Health and safety compliance and KPI management.

Responsibilities

  • Provide inspirational leadership and drive outstanding customer service.
  • Act as brand ambassador and engage the team with Hobbycraft values.
  • Serve as principal keyholder; open/close store and manage shifts.
  • Plan day-to-day operations including scheduling and holidays.
  • Drive KPI performance and coach colleagues.
  • Recruit and develop high-performing store team.
  • Ensure stock control, merchandising and safety compliance.

Skills

Retail management
Team leadership
Customer service
Budget management
Recruitment
Health and safety compliance
KPI management
Time management

Job description

Hobbycraft is seeking a Store Manager Designate for Coventry to oversee all aspects of store operations and drive exceptional customer service. You will lead and develop a high-performing team, manage stock and merchandising, and ensure Health and Safety compliance while delivering sales growth.

You will act as the brand ambassador, plan daily activities, open/close the store as the principal keyholder, and use KPIs to maximise performance and profitability.

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