Store Manager - Lead a High-Performing Craft Team

Hobbycraft; Coventry; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

33 days holiday pro rata

40% colleague discount

Cycle2Work scheme

Discounted gym membership

Charity volunteer day

Personal pension scheme

Life assurance

High street discounts

Job summary

Hobbycraft is seeking a Store Manager Designate for Coventry to oversee all aspects of store operations and drive exceptional customer service. You will lead and develop a high-performing team, manage stock and merchandising, and ensure Health and Safety compliance while delivering sales growth.

You will act as the brand ambassador, plan daily activities, open/close the store as the principal keyholder, and use KPIs to maximise performance and profitability.

Qualifications

• Proven track record of management experience in retail or similar environment.
• Experience in managing performance and development of a team.
• Budgetary control and recruitment lifecycle management.
• Health and safety compliance and KPI management.

Responsibilities

• Provide inspirational leadership and drive outstanding customer service.
• Act as brand ambassador and engage the team with Hobbycraft values.
• Serve as principal keyholder; open/close store and manage shifts.
• Plan day-to-day operations including scheduling and holidays.
• Drive KPI performance and coach colleagues.
• Recruit and develop high-performing store team.
• Ensure stock control, merchandising and safety compliance.

Skills

Retail management

Team leadership

Customer service

Budget management

Recruitment

Health and safety compliance

KPI management

Time management

Job description

Hobbycraft is seeking a Store Manager Designate for Coventry to oversee all aspects of store operations and drive exceptional customer service. You will lead and develop a high-performing team, manage stock and merchandising, and ensure Health and Safety compliance while delivering sales growth.

You will act as the brand ambassador, plan daily activities, open/close the store as the principal keyholder, and use KPIs to maximise performance and profitability.