Store Manager: Lead a High-Performing Beauty Team

The Estée Lauder Companies Inc.; Glasgow; On-site; GBP 28,000 - 42,000; Full time

Job summary

The Estée Lauder Companies Inc. in Glasgow is seeking a dynamic Store/Retail/Counter Manager to lead and develop our team of Sales Associates, driving sales, customer service and operational targets.

You will coach staff, plan in-store events, manage inventory and cash handling, and shape an agile business plan to recruit and retain customers while delivering exceptional relationship management and a high performing team. Progression opportunities exist within this prestige beauty leader.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Skills

Retail management

Team leadership

Customer service

Sales targets

Staff scheduling

Inventory management

Cash reconciliation

In-store events

POS software

Microsoft Office

Right to work in country

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. in Glasgow is seeking a dynamic Store/Retail/Counter Manager to lead and develop our team of Sales Associates, driving sales, customer service and operational targets.

You will coach staff, plan in-store events, manage inventory and cash handling, and shape an agile business plan to recruit and retain customers while delivering exceptional relationship management and a high performing team. Progression opportunities exist within this prestige beauty leader.